Chapter 1. What is Business English?

• What is Special about Business English?
• Teaching Business Communication
• Assessing Needs and Preferences
• Business Needs Analysis
• Before the Business English Course Begins
• Needs Analysis -Incomplete Questions
• Needs and Characteristics of Business English Students

Chapter 2. Syllabus Design for TBE

• Designing a Business English Course
• Setting Objectives for your TBE Course
• Components of a TBE Syllabus
• Selecting Course Textbooks and Developing Materials for Teaching Business English: What to look for and how to make choices
• Frameworks and Games
• Role-plays, Simulations, and Case Studies

Chapter 3. Speaking and Writing Skills in TBE

• Teaching Business Speaking Skills
  Part A: Teaching Speaking ? Speaking Elements and Practice
  Part B: Teaching Speaking Skills for Business English
  • Negotiating
  • Making Presentations
  • Socializing
  • Conducting and Participating in Meetings
  • Making Telephone Calls
• Teaching Business Writing Skills
• Teaching Business Writing Correspondence

Chapter 4. Use of Technology in TBE

• How to Teach Business English at a Distance: An Introduction
• Incorporating "Distance Learning" in your TBE course
• Using the Internet for Business English Learning and Teaching

Chapter 5. Teaching TBE One-On-One

• Teaching One-On-One Versus Teaching Groups
• Proven Techniques for One-On-One Teaching
• How to be a Successful One-On-One Instructor

Chapter 6. Culture and TBE

• How to Include Intercultural Training in your TBE course
• What Is Intercultural Training?

Chapter 7. Testing and TBE

• Evaluation, Assessment, and Professional Development
• Testing Business English Students
• Assessing English for Specific Purposes (ESP)

Chapter 8. Keeping up-to-date and informed as a TBE instructor

• Evaluating: Using Classroom Observation and Feedback
• Professional Development
• Career Advancement

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